The world of small business evolving. Now we're firmly in the middle of 2017, what should be companies be looking forward to?
As new solutions for AI and machine learning continue to emerge in the contact centre space, could agents risk losing their career to the rise of machines?
The business world is changing, with more laid-back options for communication and collaboration. Could huddle rooms be right for your business?
It's fair to say that Slack has seen some phenomenal growth over the years - but how much is it really worth, and is all the hype justified?
Today, team collaborations are a popular way to connect and motivate dispersed employees around the world. With so many options out there, how do you choose the right tool?