Here's why Amazon Could take the Iron Throne of UC

Here’s why Amazon Could take the Iron Throne of UC

Experts predict that Amazon could be the first digital company to reach a value in the trillions. But how does it fare from a competitive standpoint in the Unified Comms market?
Social UC - Hit me up!

Social UC: Did You Get Your “Insta-gram” of Dopamine Today?

You don't need to be a scientist or medical expert to be familiar with the word "dopamine". Here's the possible impact of 'Social UC' in the workplace..
Understanding the Consumer: The Continuous Rise of the Prosumer Explained

Understanding the Consumer: The Continuous Rise of the Prosumer Explained

The growth of everything from social platforms to smartphones has inspired the growth of a new type of customer: "The Prosumer"
Why Silos Damage Customer Experience

Could Silos Be Destroying Your Contact Centre?

Why do Silos Damage Customer Experience? According to research, silos in the average contact centre could be destroying the productivity and efficiency of your business.
Internet of Things - IoT

You Think You’re Connected, You’ve Seen Nothing Yet…

Over the years, predictions for the future of IoT have grown significantly. As the Internet of Things becomes more significant, how will it change your life?
CIO Priorities

A CIO’s Top Priorities for 2018: The Inside Scoop

As 2018 inches closer, CIOs need to embrace the new year as a new chance to implement the right systems into their companies. But, what will those systems look like?
Unified Communications Predictions 2018 by Rob Scott @robscott_uc

UC Predictions 2018: Evolution or Revolution?

As we come to the end of 2017, what's next on the roadmap for UC, and what trends can we expect for the future?
8 of My Favourite Small Business Trends in 2017

8 of My Favourite Small Business Trends in 2017

2017 has been a revolutionary year in terms of business communication, technology, and customer experience evolution. Here are just some of our favourite trends to hit small businesses.
Blockchain

Call Me on the Blockchain: Could Blockchain Enhance Telecommunications?

Originally a solution for managing cryptocurrency, Blockchain has been making its way into all aspects of the business environment. But what's its role in telecommunications?
chat culture

The Rise of Chat Culture in Business

Today, if you want to succeed in the business world, then you need to open the door for effortless, efficient communication. But, what exactly does that entail?

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