video

Why You Should Join Me at GITEX in Dubai

This year, I'll be attending the incredible GITEX technology week in Dubai, to learn more about the tech that will be transforming the future of communication and telecoms.
YouTube B2B Marketing

How B2B Businesses Can Make the Most of YouTube

B2B marketers could get more than they might expect out of YouTube. After all, people love video content!
Nuts and Bolts of Business

How to Manage the Nuts and Bolts of Building your Business

Thinking about building your own business from scratch? Congratulations, here are some tips that could help you on the path to success.
Safe Messaging - Collaboration Tools in Business

Safe Messaging – What’s Leaking Outside of Your Office?

As UC and new technology continues to evolve, there's a good chance that criminals will look for even more ways to exploit the digital world. In fact, research suggests that 2.8 billion customer records were stolen by the end of 2017 - a number that may triple within five years.
The Robots are Coming: Could Contact Centre Agents Be Replaced with AI?

The Robots are Coming: Could Contact Centre Agents Be Replaced with AI?

As new solutions for AI and machine learning continue to emerge in the contact centre space, could agents risk losing their career to the rise of machines?
Twitter Marketing

10 Things B2B Marketers Need to Do on Twitter

Twitter isn't just for teenagers and B2C marketing opportunities, you can also make the most of it as a B2B organisation. All you need is the right advice.
Pear Shaped

It’s all Going Pear-Shaped: Time to Switch to Cloud Comms?

Things aren't going right for your on-premise systems? Now might be the time to change your approach to communications.
Think and Grow Rich by Napoleon Hill - Book Review

Think and Grow Rich in Under a Minute

"Think and Grow Rich!" by Napoleon Hill is probably one of the most famous business books in history, but what are the basic principles? Here's why it's my number one book of all time.
Unified Communications 2018

BIG #UCOMS News in 2018

We thought 2017 was a big year in Unified Communications! 2018 has in fact kicked off to be just as interesting. Here's a list of notable happenings in the first half of 2018. I'll update it as I go along..
Comparing Small Business Phone Systems – the devil is in the detail

Comparing Small Business Phone Systems – the devil’s in the detail beware

Navigating the world of phone systems for your small business? Here’s a quick guide to systems available in 2018.

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