Here's why Amazon Could take the Iron Throne of UC
Experts predict that Amazon could be the first digital company to reach a value in the trillions. But how does it fare from a competitive standpoint in the Unified Comms market?
Social UC - Hit me up!
You don't need to be a scientist or medical expert to be familiar with the word "dopamine". Here's the possible impact of 'Social UC' in the workplace..
Understanding the Consumer: The Continuous Rise of the Prosumer Explained
The growth of everything from social platforms to smartphones has inspired the growth of a new type of customer: "The Prosumer"
Why Silos Damage Customer Experience
Why do Silos Damage Customer Experience? According to research, silos in the average contact centre could be destroying the productivity and efficiency of your business.
Internet of Things - IoT
Over the years, predictions for the future of IoT have grown significantly. As the Internet of Things becomes more significant, how will it change your life?