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Tag: Customer Experience
What the Unified Communications Industry might look like in 2021
Rob Scott
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July 8, 2018
0
The Robots are Coming: Could Contact Centre Agents Be Replaced with...
Rob Scott
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June 16, 2018
2
The Internet of Realtime Things: When IoT and Communication Meet
Rob Scott
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February 9, 2018
0
Understanding the Consumer: The Continuous Rise of the Prosumer Explained
Rob Scott
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January 22, 2018
0
Could Silos Be Destroying Your Contact Centre?
Rob Scott
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January 15, 2018
0
A CIO’s Top Priorities for 2018: The Inside Scoop
Rob Scott
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December 29, 2017
0
UC Predictions 2018: Evolution or Revolution?
Rob Scott
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December 14, 2017
1
What Every CIO Wants…
Rob Scott
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October 21, 2017
0
How Chatbots Will Change Communication Forever
Rob Scott
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October 5, 2017
0
Are you Set for Chatbots?
Rob Scott
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September 2, 2017
1
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BIG #UCOMS News in 2018
Rob Scott
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May 12, 2018
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Call Me on the Blockchain: Could Blockchain Enhance Telecommunications?
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December 4, 2017
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It’s all Going Pear-Shaped: Time to Switch to Cloud Comms?
Rob Scott
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June 30, 2017
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How Often Should I Post Content to my Blog?
Rob Scott
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June 22, 2017
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Secure UC – Don’t Get Bit on the Butt
Rob Scott
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December 19, 2017
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