We recently published an article by Dominic Kent on the Microsoft Teams versus Cisco Spark debate and I’m keen to further the discussion on my blog as 2018 continues to unfold.
Microsoft Teams 2017/18 Facts
- Microsoft Teams was released March 2017
- Microsoft Teams is set to replace Skype for Business
- Features are being developed into Teams at a rate of knots
- Teams is not yet a viable PBX replacement but an very good collaboration platform
- Teams only just got PSTN calling (and some countries have not yet got the updated version as of FEB 2018)
- Teams is not available as an on-premise solution, it’s only available on subscription from the cloud-based Office 365 platform.
- You can now manage Microsoft Teams via PowerShell
- In 2017 Microsoft Teams improved the user activity reports and app usage reporting capabilities.
- You can now store your MS Teams data locally in the UK
- Maximum team size was recently increased to 2500 members
- Can I run Microsoft Teams independently of Office 365 online? You need to have an Office 365 subscription. Microsoft Teams isn’t being sold as a separate “standalone” service.
- Teams does not support an always on – ‘personal meeting room’ feature
- Teams is now supported in a browser using WebRTC technology, meaning no more software plugin to install before you use it. Sweeeeeet!
Cisco Spark 2017/18 Facts
- Cisco Spark was released December 2015
- Spark Hybrid Services exists to connect your on-prem world to your cloud based collaboration platform – this feature enables Spark to make and receive external calls via the PSTN.
- You can connect Spark to Cisco Communications Manager (CCM), Business Edition Series and HCS.
- Spark has native integrations, 3rd party integrations and an API for developers to work with.
- Cisco believe they were the first to deliver end-to-end message encryption and compliance on a team collaboration app.
- Spark now has fluid analytics which is is available for both Cisco Spark and Cisco® WebEx®
- Cisco are BIG on security – Customers can now run a key server on the premises to encrypt and decrypt all content sent to Cisco Spark
- Cisco Spark Control Hub is an advanced tool included with Cisco Spark allowing administrators to provision, administer, and manage their entire Cisco Spark service
- Cisco Spark support personal meeting rooms
- You can record meetings
- Join from any endpoint, even 3rd party
- Cisco has native Spark hardware options also: Spark Room Systems, Spark Board and IP Deskphones.
- Cisco Spark has virtual reality pretty much ready to go which enables virtual meetings in a mixed reality environment. Very coooool, say goodbye to the 2D meeting experience. See here.
- Microsoft Teams roadmap PDF
- Microsoft Teams Blog
- Cisco Updates 2017 (official press release)
- Cisco Spark Presentation PDF
Join the Discussion…
I need more good quality facts! What can they do and what can’t they do?
If you can contribute your personal experience or knowledge of either product please comment here. I’ll add any worthy points to the list above. Cheers, Rob
Rob is Founder & Publisher of UC Today, a leading news publication specialising in Unified Communications & Collaboration technologies.