What is Unified Communications?
The average employee today is a breed apart from the 9-to-5 worker you used to know. Today, the modern professional is all about movement, accustomed to working on-the-move through mobile devices like laptops, smartphones, and even tablets.
If that seems a little overwhelming to you, don’t worry – it’s just the nature of the mobile workforce. Thanks to the evolution of new technology, your average office worker, and high-end executive can enjoy a range of fluid and versatile platforms for communication and collaboration that make working more flexible than an Olympic gymnast.
Welcome to the world of UC.
So, Why Are Companies Embracing UC?
At its core, Unified Communications is all about giving your employees the chance to work and communicate however they want to, whenever they want to, using the devices that they like best. That means everything from video conferencing, to instant messaging, and file-sharing is available across a seamless range of devices.
Let’s look at the benefits of UC, shall we?
1. Communicate from Anywhere
First, one of the most obvious benefits of Unified Communications is how mobile it can be. It’s easy to see why mobile devices have become so popular in the workforce when you consider the fact that people need to get things done in motion. UC can be accessed on the train to work, from a meeting room, or when you’re on a plane heading to another part of the country.
Plus, this mobility has been proven to improve workplace productivity. Mitel notes that unified communications allow employees to enhance productivity by empowering them to access their most important resources, as and when they need to.
2. True Flexibility
If you take a look into the human resources side of business today, you’ll discover that more job candidates are evaluating potential employers based on their ability to offer mobile UC solutions. The reason for this is that modern employees are more interested in promoting work/life balance, which allows them to balance their professional, and personal lives in a healthier way.
UC means that employees can still get work done when they’re at home looking after a sick child, or on their way to a conference or meeting. Regardless of device, you can instantly access the tools that you need and start communicating with other people in your team or building on your projects.
3. Collaboration in Real Time
Interestingly, when employees are given the chance to really communicate however they want to, the workforce works better together. It sounds bizarre, but giving workers the freedom to collaborate in the way that’s most efficient for them, means that you end up with simultaneous collaboration, increased productivity, and a happier workforce.
Because everyone is more satisfied and streamlined, your teams get things done faster, and you reap the rewards as a business. It’s pretty much a win/win situation for everyone involved.
4. The Value of the Cloud
Businesses today even have the option of moving their unified communications solutions to the cloud. Whether you prefer an on-premise solution, a cloud option, or a hybrid combination of the two is completely up to you, but most businesses find that there are benefits to both approaches. Whereas an onsite solution allows you to enjoy a range of hardware, cloud solutions frees you from dealing with onsite data.
When your data is kept and secured on the cloud, modifying and scaling your business servers becomes a simpler and more uniform practice for everyone involved. Plus, employees can access the files they need from any device.
UC: A New Approach to Business
The benefits of working with unified communications show that UC is far more than just another modern trend. This is a completely new way of doing business, which allows employees to finally access work in a way that’s suitable for their needs. No matter what your organisation focuses on, you could find that a journey into UC is the best way to upgrade your business and empower your staff.
For more information on Unified Communications click here.
Rob is Founder & Publisher of UC Today, a leading news publication specialising in Unified Communications & Collaboration technologies.