Google has had the monopoly for so long now that it's beyond synonymous with search, it is search. However, deep from the...
The unique needs of the ever-connected Millennial workforce have transformed the way we think about office design. Here are just some of the biggest trends to consider.
If your company hasn't embraced digital transformation yet, then it's time to get moving, or you could be left behind. Here I discuss the themes of digital transformation.
As new solutions for AI and machine learning continue to emerge in the contact centre space, could agents risk losing their career to the rise of machines?
I've been thinking about the TOP 10 reasons why Team #Collaboration apps are taking off right now - I thought of 9, can you name the 10th?
As UC and new technology continues to evolve, there's a good chance that criminals will look for even more ways to exploit the digital world. In fact, research suggests that 2.8 billion customer records were stolen by the end of 2017 - a number that may triple within five years.
A third of the companies surveyed said they’re prepared for the Global Data Protection Regulation changes, only about 2% were found to be realistically GDPR compliant... is #GDPR haunting your business?
Navigating the world of phone systems for your small business? Here’s a quick guide to systems available in 2018.
Today, team collaborations are a popular way to connect and motivate dispersed employees around the world. With so many options out there, how do you choose the right tool?
Experts predict that Amazon could be the first digital company to reach a value in the trillions. But how does it fare from a competitive standpoint in the Unified Comms market?
You don't need to be a scientist or medical expert to be familiar with the word "dopamine". Here's the possible impact of 'Social UC' in the workplace..
The growth of everything from social platforms to smartphones has inspired the growth of a new type of customer: "The Prosumer"
Over the years, predictions for the future of IoT have grown significantly. As the Internet of Things becomes more significant, how will it change your life?