It was great speaking to Stuart Templeton, Head of Slack here in the UK. 62% wanted more flexiblility before the pandemic...
Google has had the monopoly for so long now that it's beyond synonymous with search, it is search. However, deep from the...
The world of Artificial Intelligence is growing faster today than ever before - but what does it really mean for the future of the workforce? Let's explore the possibilities.
October 2018 Was a big month for news, here’s my review of the top stories trending on UCToday.com over the past 30 days.
Recently over a 'few drinks' a colleague and I discussed what the UC industry might look like going forward and what technologies might be entering the business communications space
If your company hasn't embraced digital transformation yet, then it's time to get moving, or you could be left behind. Here I discuss the themes of digital transformation.
As new solutions for AI and machine learning continue to emerge in the contact centre space, could agents risk losing their career to the rise of machines?