Notable UC News in November 2020

Notable UC News in November 2020

October and November are always busy months in UC, this year was no different. A couple of big ones stood out for me, which was Gartner's release...
3D Communication: Video Delivers a New World

3D Communication: Video Delivers a New World

Communication today is a world apart from what it used to be. It used to be that any business talking about communication stack would be...
UC News in October 2020

Notable UC News in October 2020

It's October, that means UC Trends month! This year I interviewed UC Awards winning companies and execs from across the globe via video link (due...
Is Communication Now a Scheduled Task?

Is Communication Now a Scheduled Task?

Communication is a dynamic concept – something that constantly evolves to leverage new technologies and serve changing demands. In 2020, the gentle river of transformative...
September 2020 UC News

Notable UC News in September 2020

Another busy month in September 2020 in the UC and Collaboration space. Notably, Microsoft's biggest event of the year - Microsoft Ignite.
August 2020 UC News

Notable UC News in August 2020

Zoom announce some very cool new features for video meetingsMicrosoft U-Turns on Free Calls for E5 UsersBandwidth Reveals its Direct Routing solution "Duet" for Microsoft...
July 2020 UC News

Notable UC News in July 2020

Microsoft Teams new features inc' Together modeVOSS Introduce New VOSS Phone ServerShure Incorporated and Logitech Partners upJio Meet takes on ZoomSlack acquires Corporate Directory startup...
Why we Need to Join the Dots of Communication

Why we Need to Join the Dots of Communication

Are you on a quest to build a better workplace or workforce? What happens when you connect human and workplace needs? Issue(s)
UC Predictions - the Future of Work in 2021

UC Predictions – the Future of Work in 2021

What will the work look like in 2021 and how will UC play a part? Acceleration of digital work will mean communicating...
video

Talking to Slack about Channels-based Messaging in the New Normal

It was great speaking to Stuart Templeton, Head of Slack here in the UK. 62% wanted more flexiblility before the pandemic...
The Effects of COVID-19 on the UC Market

The Effects of COVID-19 on the UC Market

Some thoughts on how the coronavirus pandemic has effected the UC industry... We've been catapulted into the future of work, digital transformation...
Voice Search

Search is changing and Voice AI is the front runner

Google has had the monopoly for so long now that it's beyond synonymous with search, it is search. However, deep from the...
AI and the Workplace

The Impact of Intelligence: AI and the Workplace of the Future

The world of Artificial Intelligence is growing faster today than ever before - but what does it really mean for the future of the workforce? Let's explore the possibilities.
October 2018 News

October News Recap ~ a BIG month for the Comms industry

October 2018 Was a big month for news, here’s my review of the top stories trending on UCToday.com over the past 30 days.
What the Unified Communications Industry might look like in 2021

What the Unified Communications Industry might look like in 2021

Recently over a 'few drinks' a colleague and I discussed what the UC industry might look like going forward and what technologies might be entering the business communications space
Digital Transformation - Change or Die

!@! Transform or Die: It’s Time to Adapt to the Digital World

If your company hasn't embraced digital transformation yet, then it's time to get moving, or you could be left behind. Here I discuss the themes of digital transformation.
The Robots are Coming: Could Contact Centre Agents Be Replaced with AI?

The Robots are Coming: Could Contact Centre Agents Be Replaced with AI?

As new solutions for AI and machine learning continue to emerge in the contact centre space, could agents risk losing their career to the rise of machines?
Unstoppable UCaaS

Digital Transformation Starts Here: The Unstoppable Nature of UCaaS

As "digital transformation" becomes more of a trending topic for companies around the world, the rise of UCaaS plays an important role in the marketplace of the future
Top 10 Killer reasons to consider Team Collaboration Software

Top 10 Killer reasons to consider Team Collaboration Software

I've been thinking about the TOP 10 reasons why Team #Collaboration apps are taking off right now - I thought of 9, can you name the 10th?
Safe Messaging - Collaboration Tools in Business

Safe Messaging – What’s Leaking Outside of Your Office?

As UC and new technology continues to evolve, there's a good chance that criminals will look for even more ways to exploit the digital world. In fact, research suggests that 2.8 billion customer records were stolen by the end of 2017 - a number that may triple within five years.

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